politics

LEGAL NOTICES
LEGAL NOTICE Website Identification This website is published by KamaBrasa, hereinafter referred to as the Publisher. KamaBrasa operates the online sales website accessible at its domain name, dedicated to the marketing of premium high-density ceramic kamado barbecues and their accessories. The website is intended for both consumers and professionals, in compliance with these legal notices and the General Terms and Conditions of Sale in force. Contact Any request, complaint, report, or question regarding the website, products, or services of KamaBrasa can be sent by email to support@kamabrasa.com or by phone... Read more...
RETURN AND REFUND POLICY
RETURN AND REFUND POLICY General Framework KamaBrasa grants its Customers a right of return in accordance with applicable legal provisions, subject to the strict conditions defined below. This policy aims to reconcile the legitimate protection of the consumer Customer with the specific nature of the products offered for sale, namely premium high-density ceramic items, which are heavy, bulky, and sensitive to handling and use. All returns are subject to full and cumulative compliance with the conditions set out in this policy. No returns will be accepted outside of this strict... Read more...
PRIVACY POLICY
PRIVACY POLICY Commitment and Framework KamaBrasa pays particular attention to the protection of personal data of its Customers and visitors. This policy describes the conditions for the collection, processing, storage, and protection of personal data, in accordance with the General Data Protection Regulation number 2016 679 and French law number 78-17 of January 6, 1978, as amended. The data controller is KamaBrasa, reachable at support@kamabrasa.com. Collected Data and Purposes The collected data may include, depending on the visitor's or Customer's interactions with the site, first and last name, email address,... Read more...
GENERAL TERMS AND CONDITIONS OF SALE
GENERAL TERMS AND CONDITIONS OF SALE Article 1 — Purpose and Acceptance These General Terms and Conditions of Sale govern, without restriction or reservation, all sales concluded between KamaBrasa, operating the website accessible at the same name and hereinafter referred to as the Seller, and any individual or legal entity acting as a consumer or professional wishing to acquire a product offered for sale and hereinafter referred to as the Customer. Any order placed on the website implies the Customer's full, complete, and unreserved acceptance of these General Terms and... Read more...
SHIPPING POLICY
SHIPPING POLICY Areas and Deadlines KamaBrasa ships its products worldwide, subject to restrictions imposed by local regulations, the capabilities of partner carriers, and the accessibility conditions of the delivery address. Certain isolated destinations, those subject to embargo, or those presenting excessive logistical risks may be subject to discretionary refusal by the Seller. In such a case, the Customer will be informed before final validation, and the order will be cancelled without charge. The indicative delivery time is five to fourteen business days from the order confirmation, excluding periods of high... Read more...
CONTACT INFORMATION
CONTACT INFORMATION Contact Us and Customer Service KamaBrasa provides its Customers and visitors with a unified contact channel for any request, question or complaint regarding products, orders, delivery, after-sales service or the brand in general. Customer service can be reached by email at support@kamabrasa.com or by phone at 07 76 56 40 90. Customer service processes all requests in order of arrival. To facilitate processing, the Customer is asked to include their name, order number (if applicable), and the precise nature of their request in all correspondence. An imprecise request... Read more...